Software escrow is a legal agreement between a software vendor, a customer, and a third-party escrow agent. The agreement ensures that the customer has access to the source code and other critical software assets in case the vendor is unable to maintain or support the software. The escrow agent holds the source code and other assets in a secure location and releases them to the customer if certain conditions are met, such as the vendor going out of business or failing to provide support. This helps to protect the customer’s investment in the software and ensures that they can continue to use and maintain it even if the vendor is no longer able to provide support.

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